Privacy Policy
We protect your data and ensure its safe, fair, and transparent use.
Last Updated: 16 June, 2025
Introduction
This Privacy Policy outlines how slashit.app, a text expansion productivity tool, collects, uses, shares, and protects your personal data. By using our Services, you agree to these practices. slashit.app helps you create shortcuts (Snippets, Dynamic AI Template, Magical) that expand into text or content, streamlining your workflow. We are committed to transparency and fostering trust regarding our data handling.
Information We Collect
We collect various types of information to provide and improve our Services:
Personal Data You Provide:
Account Information: Your name, email, and password (for password-based login).
Payment Data: For paid services, payment card type, number, and billing details are collected via secure, PCI-DSS compliant third-party processors (e.g., Lemonsqueezy); we do not directly store sensitive card information.
Voluntary Information / Support Data: Communications, feedback, or content you submit when contacting us.
Shortcut Command Data / System Input Information: This includes the text, information, or content you create and save as Snippets (e.g., "brb" expanding to "be right back") and information you type when slashit.app is enabled.
Important Note on Sensitive Data: While we process this data for core functionality, the expanded content ("Variable Content") is primarily processed locally on your device and not stored on slashit.app's servers, unless you explicitly opt into specific features. We strongly advise against storing sensitive personal information (like passwords, credit card details, PHI) within the service. This aligns with data minimization principles.
Information We Collect Automatically:
Device/IP Data: Your IP address, device type, operating system, and browser.
Web Analytics and Usage Data: Interactions with our Services, features used, snippet usage frequency, and referring sources.
Cookie Data and Tracking Technologies: Used for security, navigation, personalization, marketing, and analytics.
Location Information: Imprecise, IP-address-based geolocation.
Internet or Other Network or Device Activity: Information about activities performed using the service, including other software used and, if not opted out, webpage content viewed. This data is primarily used in aggregated or anonymized form for product improvement, with user control options.
Information We Receive from Third Parties: We may receive data from vendors, advertising partners, analytics providers, marketing/research partners (e.g., Gravatar image), and other business partners.
Summary of Data Collected:
How We Use Your Information
We process collected data for specific, legitimate purposes, adhering to purpose limitation.
To Provide, Maintain, and Improve Our Services: Account management, order processing, delivery of services, troubleshooting, performance analysis, personalization, and development of new features, including AI/ML algorithms (using anonymized/aggregated data where possible).
For Account Management and Billing: Managing subscriptions, invoices, and payments.
For Communication and Support: Responding to inquiries, providing service updates, and sending relevant information.
For Security, Fraud Prevention, and Legal Compliance: Detecting and preventing security issues, investigating fraud, protecting slashit.app's interests, and fulfilling legal obligations.
For Marketing and Product Development: Measuring campaign effectiveness, developing promotional materials, and customizing offers.
For Research and Analytics: Understanding user behavior, optimizing design, and informing strategic decisions. Data for improvements is primarily aggregated or anonymized.
Summary of Purposes of Processing:
How We Share Your Information
slashit.app may share personal data under specific circumstances, with an emphasis on security and purpose limitation.
With Service Providers: Companies assisting with hosting, payment processing, customer support, analytics, and marketing. These providers are contractually bound to data protection standards.
With Analytics Partners: To understand service usage and web traffic (may use cookies).
With Parties You Authorize or Access Through Our Services: If you explicitly permit integration with third-party services. Review their privacy policies.
For Legal Reasons and Protection of Rights: When required by law (e.g., subpoena), to protect our rights, prevent fraud, or respond to government requests.
In Connection with Business Transfers: In case of merger, acquisition, or sale of assets, data may be transferred to the acquiring entity, with reasonable user notification.
With Your Consent: When you provide explicit consent for disclosure.
Aggregated or Anonymized Data: Used and shared internally or with third parties for any lawful business purposes, as it does not identify individuals.
No Sale of Personal Information: slashit.app does not sell user information to data brokers for monetary gain. If any sharing were construed as a "sale" under CCPA, a "Do Not Sell My Personal Information" link and opt-out mechanism would be provided.
Summary of Data Sharing:
Your Data Protection Rights
You have various rights concerning your personal data, depending on your location.
General Rights (Global):
Right to be Informed: Clear information on data collection and use.
Right to Access: Obtain a copy of your personal data.
Right to Rectification/Accuracy: Correct inaccurate or incomplete data.
Right to Object: Object to processing for certain purposes (e.g., direct marketing).
Right to Withdraw Consent: Revoke consent at any time if processing is based on consent.
Specific Rights (e.g., GDPR, CCPA, LGPD, PIPEDA):
Right to Erasure ("Right to be Forgotten"): Request deletion under certain conditions.
Right to Restriction of Processing: Request temporary halt to processing.
Right to Data Portability: Obtain data in a portable format and transmit it to another service.
Right to Opt-Out of Data Sales: For California residents, opt-out of "sale" of personal information.
Right to Non-Discrimination: Not be discriminated against for exercising privacy rights.
Right to Confirmation of Processing (LGPD): Confirm if data is being processed.
Right to Challenge Compliance (PIPEDA): Challenge compliance with PIPEDA principles.
How to Exercise Your Rights: Submit requests via the "Contact Us". We will verify your identity and respond within specified timelines (e.g., 45 days for CCPA). Implementing "Right to Erasure" for user-generated snippets requires robust deletion protocols, especially for shared content.
Summary of User Data Protection Rights:
Data Security
slashit.app is committed to protecting your personal data. We implement technical and organizational security measures like encryption (data at rest and in transit), pseudonymization, strict access controls, and regular security assessments (e.g., penetration testing). Employee training on data privacy best practices is also emphasized. In case of a data breach, we have a comprehensive response plan for timely notification to authorities and affected users.
International Data Transfers
Given our global nature, your data may be transferred internationally. We use appropriate safeguards like standard contractual clauses and adhere to frameworks such as the EU-U.S. Data Privacy Framework (DPF). We remain responsible for data transferred to third-party service providers if their processing is inconsistent with DPF Principles, unless we demonstrate otherwise.
Children's Privacy
slashit.app is not intended for use by individuals under. We do not knowingly collect personal data from children under 13 without verifiable parental consent. If we become aware of such data, we will promptly delete it.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The "Last Updated" date at the top will indicate the most recent revision. We will notify you of material changes before they become effective, via email, in-app notifications, or website announcement. We adhere to CCPA's mandate for annual policy updates.
Contact Us
For any privacy-related inquiries, to exercise your data protection rights, or for questions about this Privacy Policy, please contact us:
Email: support@slashit.app