B2B Marketing Rusty G., Head of Marketing
Rusty replaced repetitive typing across Gmail, LinkedIn and Slack with slash commands, dynamic placeholders and AI rewrite hotkeys — saving an estimated 5+ hours a week.
// customer story
How a CTO cut daily writing time with Slashit's shortcuts and AI rewriter
Nazmus T., a CTO at a small business, uses Slashit to handle the repetitive writing that fills a technical leader's day — status updates, code review comments, customer-facing replies, hiring messages, and internal Slack threads. By combining slash command shortcuts, dynamic templates, and Slashit's Magical AI rewriter, Nazmus cut the time he spends on routine writing and freed up mental energy for the work that actually requires his attention.
A CTO's job description sounds technical — and most of it is. But the day-to-day reality includes a constant stream of writing that has nothing to do with code: explaining the same engineering decisions to non-technical stakeholders, replying to vendor outreach, writing status updates for leadership, handling support escalations, sending hiring messages to candidates, posting Slack updates to the team, and responding to customer inquiries that bubble up from the support queue.
A lot of that writing is structurally identical week to week. The same questions come from different people. The same status framings get repeated for different audiences. The same vendor responses get sent to different sales reps. Typing each one manually was a quiet daily drain on Nazmus's time and focus.
Like most technical leaders, he was looking for a tool that could insert his most-used responses instantly, personalize templates when one-size-fits-all wouldn't work, polish a quick draft when the tone needed adjusting before sending — and do all of it without breaking his flow inside the apps he already lives in (Slack, Gmail, GitHub, Notion, his email client).
Nazmus picked Slashit because it covered all three writing workflows in one app: slash command shortcuts for the responses he sends multiple times a week, templates for the messages that need light personalization, and an AI rewriter for the moments when a draft needs a quick polish before sending.
Most text expanders cover only the shortcut part. Most AI writing tools cover only the rewrite part. Slashit combined all three with the same trigger system, so Nazmus didn't have to switch between three different apps to handle three closely related tasks.
Slash commands for recurring engineering replies. Engineering leadership writing repeats more than people realize. Code review responses, "here's why we made this architectural decision" explanations, deployment status updates, on-call handoff notes — these come up constantly with small wording variations. Nazmus saves his core technical responses as slash commands. Type a short trigger like /arch for an architecture explanation, /deploy for a deployment status framing, or /escalate for a support escalation pattern, and the full response appears in place. No tab-switching. No copy-paste from a master doc.
Templates for stakeholder-specific communication. Some messages need personalization. A weekly engineering update to the CEO reads differently than the same update to the product team or the customer success lead. Nazmus uses Slashit's Dynamic Templates for these — type the trigger, fill in three quick fields (audience, week, key blocker), and a tailored update generates in seconds. One template. Three to five different stakeholder updates per week. Each one personalized. Each one written in roughly 30 seconds.
Magical AI rewriter for tone and length. When Nazmus is replying to a vendor, a customer escalation, or a sensitive internal message, the first draft is usually too direct or too long. Highlight the draft, press his Magical hotkey, and the AI rewrites it with his saved prompt: "Rewrite to be warm and professional, keep the key facts, cut filler words, no corporate jargon." That replaces the workflow of copying the draft into ChatGPT, prompting for the rewrite, copying the result back, and re-pasting. Three steps become one keystroke.
The most valuable outcome isn't the time saved on any single message — it's what happens to focus when you're not constantly context-switching to write the same things. For a CTO whose actual job requires deep thinking about architecture, security, and team direction, eliminating shallow writing work means more time for the work that needs cognitive bandwidth.
Nazmus's review wasn't a perfect 5/5 — he gave Slashit 4.5/5 and shared one piece of constructive feedback:
"One thing I noticed is that it takes a little time to understand all the features in the beginning. Setting up shortcuts and templates may feel slightly confusing for new users at first. It would be helpful if there were more simple guides or tips inside the app to help beginners get started quickly." — Nazmus T.
This is honest, and we take it seriously. Slashit covers three workflows in one app — shortcuts, templates, and AI rewriting — and the depth that makes it powerful for power users like Nazmus does take a few sessions to fully explore.
What we're doing about it: expanding the in-app onboarding with starter templates for common roles, building a quick-start guide that gets users to their first 3 working shortcuts in under 10 minutes, adding contextual tips when users open the Magical AI section for the first time, and curating a Template Gallery so users can start from a working example instead of a blank slate.
If you're a new Slashit user and want the fastest path to value, start with these three setup steps:
Most users are productive within 30 minutes of installing.
Nazmus's morning starts in Slack and email, where overnight engineering questions, customer escalations, and vendor outreach have piled up. Instead of typing fresh replies, he fires off slash commands for the recurring questions and uses Dynamic Templates for the messages that need a name or project filled in.
By mid-morning he's in a code review, dropping in his standard "here's why this pattern matters" explanation with one trigger. When a stakeholder pings him for a quick update, he uses his weekly-update template — three fields filled in, send.
Throughout the day, when a draft message feels off — too blunt, too long, too casual — he highlights it, presses his Magical hotkey, and the AI rewrites it using his saved tone prompt. No browser tab. No copy-paste cycle. By the end of the day, the shallow writing work that used to eat 60–90 minutes is down to a fraction of that.
Nazmus plans to expand his template library as more of his team adopts Slashit — building shared templates for engineering responses so the whole team can communicate consistently when they're on customer-facing channels. He's also exploring Slashit's clipboard history for tracking the URLs, error messages, and code snippets that pile up across his day.
“What I like most about Slashit App is how it helps me save time while typing. I often have to write similar messages or responses, and the shortcut feature makes it really easy to insert them quickly. The templates and AI tools are also helpful when I want to rewrite or improve a message. Overall, it makes everyday writing tasks much faster and more convenient.”
Nazmus T.
Chief Technology Officer
// more customer stories
See all
B2B Marketing Rusty replaced repetitive typing across Gmail, LinkedIn and Slack with slash commands, dynamic placeholders and AI rewrite hotkeys — saving an estimated 5+ hours a week.
Executive Leadership / Operations Sharifur, a small-business CEO, dropped the notes-app-and-copy-paste habit and replaced it with one keystroke per repeated message — and called the UX top-notch.
Small Business Operations Bryan, a small-business COO, used Slashit's slash command templates to fire off polished answers across email, Slack and every Mac app — cutting hours of repetitive typing each week.
// customer stories